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The journal is an international and interdisciplinary forum for research and debate in the rapidly developing - and converging - fields of retailing and services studies. It focuses particularly on consumer behaviour and on policy and managerial decisions, encouraging contributions from academics across a wide range of relevant disciplines. The Journal of Retailing and Consumer Services covers: • The retailing and selling of goods • The selling of consumer services such as transportation, tourism and leisure. The journal is interested receiving submissions that contribute to the research frontier in retailing and consumer services, based on generalizable empirical results from representative samples. In principle, we do not consider papers based on student or convenience samples. Benefits to authors We also provide many author benefits, such as free PDFs, a liberal copyright policy, special discounts on Elsevier publications and much more.
Customer SatisfactionService QualityStructural Equation ModelingConsumer BehaviorPerceived ValueSocial MediaCustomer LoyaltyCustomer EngagementSTRUCTURAL EQUATION MODELLINGConsumer ResponsesPerceived RiskUser AcceptanceScale DevelopmentTechnology Acceptance ModelConsumer EngagementOnline ShoppingModerating EffectShopping BehaviorConsumer ServicesMarketing Strategies
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Mo, ShuweiYang, Yixing
Maduku, Daniel K.Mxinwa, Joyce I.
Han, JieXin, TengqiSun, LiangpingLiu, Yaoyao
Park, In-HyoungSuk, JaehyeKim, HayoungKang, SeunghyunChung, Jae-Eun
Hengyu, LiJiahe, ManTana, GegenJunwu, Chai
Kim, SangheeChang, Hyo JungOrtiz, Bengie L.Chong, Jo Woon
Cai, LanhuiLuo, WenhaoFang, MingjieWang, Xueqin
Gerg, Isaac D.Tashie, Arik M.Patanaik, AmiyaKoester, EvanGupta, HimanshuFarnham, David J.