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Performance MeasurementPerformance ManagementPerformance MeasuresBalanced ScorecardIntellectual CapitalBusiness PerformancePerformance Measurement SystemKnowledge ManagementQuality ManagementFinancial PerformanceCustomer SatisfactionTotal Quality ManagementMeasurement SystemsSupply Chain ManagementValue CreationCase StudyIntangible AssetsPublic SectorStrategic ManagementSTRUCTURAL EQUATION MODELLING
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