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文献信息
Total Quality Management & Business Excellence is an international journal which sets out to stimulate thought and research in all aspects of total quality management and to provide a natural forum for discussion and dissemination of research results. The journal is designed to encourage interest in all matters relating to total quality management and is intended to appeal to both the academic and professional community working in this area.
Total Quality ManagementQuality ManagementCustomer SatisfactionService QualitySTRUCTURAL EQUATION MODELLINGQuality Management SystemQuality Management PracticesQuality Function DeploymentCase StudyFinancial PerformanceBusiness PerformanceEFQM Excellence ModelLean Six SigmaKnowledge ManagementBalanced ScorecardPerformance MeasurementEmployee SatisfactionSystematic Literature ReviewCustomer LoyaltyQuality Improvement
vol.36 (2025)
vol.35 (2024)
vol.34 (2023)
vol.33 (2022)
vol.32 (2021)
vol.31 (2020)
vol.30 (2019)
vol.29 (2018)
vol.28 (2017)
vol.27 (2016)
vol.26 (2015)
vol.25 (2014)
vol.24 (2013)
vol.23 (2012)
vol.22 (2011)
vol.21 (2010)
vol.20 (2009)
vol.19 (2008)
vol.18 (2007)
vol.17 (2006)
vol.16 (2005)
vol.15 (2004)
vol.14 (2003)
vol.13 (2002)
vol.12 (2001)
vol.11 (2000)
vol.10 (1999)
vol.9 (1998)
vol.8 (1997)
vol.7 (1996)
vol.6 (1995)
vol.5 (1994)
vol.4 (1993)
vol.3 (1992)
vol.2 (1991)
vol.1 (1990)